The Resort at Governor's Crossing in Sevierville, TN

225 Collier DriveSevierville, TN 37862
View on Map

Overview

The Resort at Governor’s Crossing features a climate controlled indoor waterpark with high-speed slides, Jacuzzi, sauna, large pool, and children’s pool. Units range from 600 to 2000 square feet featuring studios, 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos are non-smoking and offer fully equipped kitchens, flat screen TVs, washer/dryers, and free wireless Internet.

Good To Know

from Ashley, one of our Sevierville Travel Experts
  • Awarded TripAdvisor's 2018 Travelers’ Choice Award as one of the Top 25 Hotels for Families in the United States, ranking 17th.
  • Located close to many area attractions and restaurants, and one of the closest lodging facilities to Dollywood via Veterans Boulevard.
  • Conveniently situated across from Sevier Air Trampoline & Ninja Warrior Park.
  • Boasts a free, climate controlled indoor/outdoor water park with 5 pools, 2 whirlpool tubs, and waterslides.
  • Enjoy the 9-hole mini-golf course and pirate-ship-themed playground.
  • Stay connected with free Wi-Fi.
  • The spacious units feature flat-screen TVs and fully equipped kitchens.
  • Have peace of mind with the 24-hour front desk.

Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • DVD Players Available
  • Elevator
  • Fitness Facilities
  • Free Parking
  • Game Room
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Lazy River
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Playground
  • Sauna
  • Waterpark
  • Waterslide
Read More

Description

from The Resort At Governor's Crossing
Check-In: 4:00pm Check-Out: 11:00am
Family Vacation meets Fun & Relaxation at The Resort at Governor’s Crossing. -- The Resort was awarded the 2018 Travelers’ Choice Award by Trip Advisor being one of the Top 25 Hotels for Families in the United States, ranking 17th. The Resort is the only hotel in Tennessee to receive this award in 2018!

From the moment you enter The Resort you'll find a unique lodging experience. Two large condominium units, with beautifully landscaped perimeters, flank an array of amenities. Starting with our climate controlled indoor waterpark with high speed slides, Jacuzzi, sauna, large activity pool, zero entry child’s pool and toddler “Splash and Play” to our seasonal outdoor waterpark area with slide, log roll, Jacuzzi, lazy river, children’s pool, and giant sunning deck guests get a glimpse of some of our many inclusive activities. Along with all these water activities, The Resort offers a Pirate Ship playground area for youngsters and a miniature golf course for young and old alike.

Our guest units range in size from 600 to 2000 square feet featuring studios and 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos offer fully equipped kitchens, cable flat screen TVs with DVD players, washer/dryers, central heat and air, king and/or queen beds. Some of our units have a warm cozy fireplace and most have private balconies. All units are non smoking and have free Wifi access.

Our lobby has guest computers, and other common areas include a game room and exercise facilities.

Located in the Governor’s Crossing, The Resort offers guests easy access to all the Smokies has to offer. Be it shopping, fine dining, entertainment, or attractions you are just minutes away, many within easy walking distance. On top of that we are just minutes (we are one of the closest lodging facilities) to Dollywood via Veterans Boulevard.

If you are traveling to our area for a convention, corporate meeting or church retreat, The Resort has meeting rooms seating 25 to 40 people, with larger meeting spaces nearby. If your meeting requires catering, "The Resort" offers one-time billing. Everything is taken care of in-house.

Baby cribs (pack & plays) available for a daily fee of $5+tax collected at the property. We offer limited housekeeping for towels and trash services. Additional housekeeping services available for a fee.


Reserve Pigeon Forge Customer Reviews

12 Reviews
Renee Tomlin
Harlan, KY
1 Review
Verified Traveler
"Best stay ever"
July, 2018 NEW
This was the best stay ever, super friendly staff, very clean and kid friendly.. really enjoyed my stay.
Read More
Tip: The best service ever.. very clean

Was this review helpful? Yes

Kelley Parsons
Chattanooga , TN
2 Reviews
Verified Traveler
"Love this place"
May, 2018
This hotel is great for the kids to play in the water all day.
Read More

Was this review helpful? Yes

Audie Palm
Princeton, KY
1 Review
Verified Traveler
"Great Resort"
April, 2018
Great condo. Very spacious and good outdoor and indoor pool.
Read More
Tip: You get discounts when you use this resort.

Was this review helpful? Yes

Shamekia Manuel
Indianapolis, IN
1 Review
Verified Traveler
"awesome"
April, 2018
MY STAY AT THE RESORT AT GOVERNORS CROSSING WAS AMAZING THE STAFF WAS GREAT. THE CONDO WE HAD WAS CLEAN AND WE WERE VERY IMPRESSED. THE ROOMS AND LIVING ROOM WERE VERY RELAXING AS IF WE WERE HOME. THE KITCHEN WAS ALSO EQUIPPED WITH EVERYTHING WE NEEDED. THE KIDS LOVED THE WATER PARK AS WELL. WE WILL CONTINUE TO USE RESERVE PIGEON FORGE. WE ALSO HAD SO MUCH TO DO DURING OUR STAY. WILL DEFINITLY BE BACK AND USE AGAIN. ALSO THE LOCATION TO THE HOTEL WAS CONVENIENT TO LOCATION OF THE ATTRACTIONS. ALSO THERES A WALMART RIGHT ACROSS THE STREET.
Read More

Was this review helpful? Yes

Maria Qualey
Goodridge, MN
1 Review
Verified Traveler
"We rented 2 bdrm apt"
January, 2018
We absolute love it. The roo. And livinf area was very clean and well decorated, the kitchen had all the cookware and the washer and drier was a plus. For the price we paid, it really surprised me.
Read More
Tip: The resort ia really close to all the entertainment and shopping places

Was this review helpful? Yes

amanda caudill
mount sterling , KY
5 Reviews
Verified Traveler
"resort"
August, 2016
if you have kids i recommend staying here have great water park onsite, having 2 boys (3-5)they loved it, they didn't want to do anything else. rooms a good size and clean full size kitchen
Read More

Was this review helpful? Yes

Ilissa Beavers
Princeton, KY
1 Review
Verified Traveler
"the Resort at Governors Crossing"
August, 2016
Reserve Direct was very helpful in helping me find a condo for my family. They found just what we were looking for, within our budget. The Resort at Governors Crossing is a very family friendly condo. Multiple pools and all rooms are easily accessible. It is conveniently located near Dollywood and the outlet mall.
Read More
Tip: conveniently located near Dollywood and the outlet mall, very family friendly

Was this review helpful? Yes

Heather F.
Chattanooga, TN
2 Reviews
Verified Traveler
"So great!!!"
July, 2016
Can't say enough good about Governor's Crossing! It all started at the front desk with the lovely reservation staff. She knew EVERYTHING there was to know about the surrounding businesses and restaurants, was so helpful in selecting the room that would best suit our family, and (unlike most customer service workers) told us what days she would be working if we needed to contact her regarding anything. We (6 in all) had the 2Bd/2Bath condo. Bedrooms and bathrooms were clean. Kitchen clean and stocked with bare essentials. For as many children as were present our hall was very quite during the evening...we never heard our neighbors! If I had to give one negative, it would to suggest they have a "checkout list" to ensure we as guest are not charged a clean-up fee for inadvertently leaving something undone. My kids and niece could not get enough of the indoor and outdoor pool. Movies at the pool on Tues and Sat was a nice feature for me since I'm not a swimmer but had to be down there with the kids. Winery is in the next parking lot, and multiple restaurants within walking distance. Front desk even informed us of all the restaurants in the area that deliver to the condo. Only 2-3 miles from Dollywood. Perfect!
Read More
Tip: Kitchen stocked with bare essentials, i.e. silverware, glasses (no cups), plates, bowels , a few cooking utensils. If you are a large group and need big pots, muffing pans, multiple serving utensils, etc. bring your own!

Was this review helpful? Yes

TripAdvisor Reviews
TripAdvisor user image
Anonymous
Asheville, North Carolina
"Not worth the $"
TripAdvisor user rating 3 out of 5
Reviewed August 18, 2018 NEW
Geared towards families with little kids. Water park is smaller than what the website suggests. Weird odor in the hallways. Construction was our view out the window. No balcony. Had a yard sized trash bag in a small under the sink trash can. No do not disturb sign for the door.
Read More
TripAdvisor user image
sdavis12018
Virginia Beach, Virginia
"Great place with excellent pools"
TripAdvisor user rating 5 out of 5
Reviewed August 18, 2018 NEW
Great place to stay. Clean with a courteous staff. Excellent pools that are clean and well designed. We stayed in a room with (2) queen beds and a sofa sleeper. Great size for 2 adults and 2 kids. Love how the sleeper sofa was separate from the queen beds and both had a tv. Great views!! Will definitely stay here again :)
Read More
TripAdvisor user image
heavenskeeper9828
"WV Travelers."
TripAdvisor user rating 4 out of 5
Reviewed August 17, 2018 NEW
Very good service/staff. Pools very clean. Rooms are comfortable. Staff takes care of issues immediately. Overall I would definitely tell friends/family it’s worth the cost to stay, especially if they have kids of any age.
Read More
TripAdvisor user image
Morghan B
"Lots of family fun!!!"
TripAdvisor user rating 5 out of 5
Reviewed August 09, 2018 NEW
We loved this resort! Our condo was clean and roomy enough for our family of five. The kids loved the water slides, both inside and out. Close proximity to everything we wanted to do. We will definitely stay here again. The front desk staff was very accommodating as well, especially Sally and Sam.
Read More
TripAdvisor user image
TaBay_13
Benton
"TABAY01"
TripAdvisor user rating 5 out of 5
Reviewed August 06, 2018 NEW
AWESOME!!!!!! Rooms were amazing with kitchen, and separate sitting room. Beds and Pillows were Great. very comfortable . PLENTY of towels for the pools. So many activities available. Kept 3 teenagers very busy and satisfied for 6 days!!!! Wonderful staff, helpful too. Check in and out very organized. They meet all of our requests as well. Great time. Location was also amazing.
Read More

Frequently Asked Questions about The Resort At Governor's Crossing

If our unit is not ready and we arrive before 4:00 pm may we use the waterparks?
Yes, there are changing areas at both the indoor waterpark and one near the entrance of the outdoor waterpark in building one. Guests may also use the waterparks after checking out for the remainder of that day.

Is there a height requirement for the slides?
The 2 interior high-speed slides require that children be at least 48" tall. Children between 36-48" may use the slides but are required to wear a safety vest that may be obtained at the indoor waterpark. No one is allowed on the indoor slides under 36" tall. The exterior slide has no height requirement.

Is the hotel pet-friendly?
No.

What are the pool hours?
Our pools open at 9:00 am and close at 11:00 pm.

Is a continental breakfast served?
No. All units are equipped with full kitchens.

Can I smoke inside the units?
No. All units are non-smoking. Those who wish to smoke must smoke on their own balcony. We request that they close their balcony door to keep smoke from entering the unit.

Do the units have Internet access?
Yes. All guest units and public areas have wireless internet access.

Do you have cribs?
We have the pack-n-play style cribs. There is a $5 + tax daily fee for their use.

Do you have roll-a-way beds?
No, outside of infants, occupancy of the unit is limited to the number of guests that may sleep in provided beds and sleeper sofa the unit is equipped with. Each bed and sleeper sofa is considered to accommodate 2 guests.

Do the units have washer & dryers?
All guest units except the queen studio are equipped with a washer/dryer.

Do the kitchens have dishwashers?
All units are equipped with dishwashers and one starter pack of dishwater detergent.