The Resort at Governor's Crossing in Sevierville, TN

225 Collier DriveSevierville, TN 37862
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$85.65
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Overview

The Resort at Governor’s Crossing features a climate controlled indoor waterpark with high-speed slides, Jacuzzi, sauna, large pool, and children’s pool. Units range from 600 to 2000 square feet featuring studios, 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos are non-smoking and offer fully equipped kitchens, flat screen TVs, washer/dryers, and free wireless Internet.

Good To Know

from Ashley, one of our Sevierville Travel Experts
  • Awarded TripAdvisor's 2018 Travelers’ Choice Award as one of the Top 25 Hotels for Families in the United States, ranking 17th.
  • Located close to many area attractions and restaurants, and one of the closest lodging facilities to Dollywood via Veterans Boulevard.
  • Conveniently situated across from Sevier Air Trampoline & Ninja Warrior Park.
  • Boasts a free, climate controlled indoor/outdoor water park with 5 pools, 2 whirlpool tubs, and waterslides.
  • Enjoy the 9-hole mini-golf course and pirate-ship-themed playground.
  • Stay connected with free Wi-Fi.
  • The spacious units feature flat-screen TVs and fully equipped kitchens.
  • Have peace of mind with the 24-hour front desk.

Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • Elevator
  • Fitness Facilities
  • Game Room
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Playground
  • Sauna
  • DVD Players Available
  • Internet Access in Public Areas (free)
  • Free Parking
  • Lazy River
  • Waterslide
  • Waterpark
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Description

from The Resort At Governor's Crossing
Check-In: 4:00pm Check-Out: 11:00am
Family Vacation meets Fun & Relaxation at The Resort at Governor’s Crossing. -- The Resort was awarded the 2018 Travelers’ Choice Award by Trip Advisor being one of the Top 25 Hotels for Families in the United States, ranking 17th. The Resort is the only hotel in Tennessee to receive this award in 2018!

From the moment you enter The Resort you'll find a unique lodging experience. Two large condominium units, with beautifully landscaped perimeters, flank an array of amenities. Starting with our climate controlled indoor waterpark with high speed slides, Jacuzzi, sauna, large activity pool, zero entry child’s pool and toddler “Splash and Play” to our seasonal outdoor waterpark area with slide, log roll, Jacuzzi, lazy river, children’s pool, and giant sunning deck guests get a glimpse of some of our many inclusive activities. Along with all these water activities, The Resort offers a Pirate Ship playground area for youngsters and a miniature golf course for young and old alike.

Our guest units range in size from 600 to 2000 square feet featuring studios and 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos offer fully equipped kitchens, cable flat screen TVs with DVD players, washer/dryers, central heat and air, king and/or queen beds. Some of our units have a warm cozy fireplace and most have private balconies. All units are non smoking and have free Wifi access.

Our lobby has guest computers, and other common areas include a game room and exercise facilities.

Located in the Governor’s Crossing, The Resort offers guests easy access to all the Smokies has to offer. Be it shopping, fine dining, entertainment, or attractions you are just minutes away, many within easy walking distance. On top of that we are just minutes (we are one of the closest lodging facilities) to Dollywood via Veterans Boulevard.

If you are traveling to our area for a convention, corporate meeting or church retreat, The Resort has meeting rooms seating 25 to 40 people, with larger meeting spaces nearby. If your meeting requires catering, "The Resort" offers one-time billing. Everything is taken care of in-house.

Baby cribs (pack & plays) available for a daily fee of $5+tax collected at the property. We offer limited housekeeping for towels and trash services. Additional housekeeping services available for a fee.


Reserve Pigeon Forge Customer Reviews

13 Reviews
Linda Borg
1 Review
"Great family resort."
September, 2018
My family and I love this place. A great family atmosphere where one can feel safe. The staff was so friendly and accommodating. We'll stay here again and again!
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Tip: Great family atmosphere and a great water park for children.

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Renee Tomlin
Harlan, KY
1 Review
Verified Traveler
"Best stay ever"
July, 2018
This was the best stay ever, super friendly staff, very clean and kid friendly.. really enjoyed my stay.
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Tip: The best service ever.. very clean

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Kelley Parsons
Chattanooga , TN
2 Reviews
Verified Traveler
"Love this place"
May, 2018
This hotel is great for the kids to play in the water all day.
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Audie Palm
Princeton, KY
4 Reviews
Verified Traveler
"Great Resort"
April, 2018
Great condo. Very spacious and good outdoor and indoor pool.
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Tip: You get discounts when you use this resort.

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Shamekia Manuel
Indianapolis, IN
1 Review
Verified Traveler
"awesome"
April, 2018
MY STAY AT THE RESORT AT GOVERNORS CROSSING WAS AMAZING THE STAFF WAS GREAT. THE CONDO WE HAD WAS CLEAN AND WE WERE VERY IMPRESSED. THE ROOMS AND LIVING ROOM WERE VERY RELAXING AS IF WE WERE HOME. THE KITCHEN WAS ALSO EQUIPPED WITH EVERYTHING WE NEEDED. THE KIDS LOVED THE WATER PARK AS WELL. WE WILL CONTINUE TO USE RESERVE PIGEON FORGE. WE ALSO HAD SO MUCH TO DO DURING OUR STAY. WILL DEFINITLY BE BACK AND USE AGAIN. ALSO THE LOCATION TO THE HOTEL WAS CONVENIENT TO LOCATION OF THE ATTRACTIONS. ALSO THERES A WALMART RIGHT ACROSS THE STREET.
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Maria Qualey
Goodridge, MN
1 Review
Verified Traveler
"We rented 2 bdrm apt"
January, 2018
We absolute love it. The roo. And livinf area was very clean and well decorated, the kitchen had all the cookware and the washer and drier was a plus. For the price we paid, it really surprised me.
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Tip: The resort ia really close to all the entertainment and shopping places

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amanda caudill
mount sterling , KY
5 Reviews
Verified Traveler
"resort"
August, 2016
if you have kids i recommend staying here have great water park onsite, having 2 boys (3-5)they loved it, they didn't want to do anything else. rooms a good size and clean full size kitchen
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Ilissa Beavers
Princeton, KY
1 Review
Verified Traveler
"the Resort at Governors Crossing"
August, 2016
Reserve Direct was very helpful in helping me find a condo for my family. They found just what we were looking for, within our budget. The Resort at Governors Crossing is a very family friendly condo. Multiple pools and all rooms are easily accessible. It is conveniently located near Dollywood and the outlet mall.
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Tip: conveniently located near Dollywood and the outlet mall, very family friendly

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TripAdvisor Reviews
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Gary H
"Awesome!"
TripAdvisor user rating 5 out of 5
Reviewed December 05, 2018 NEW
I was very impressed with my entire stay. The rooms were excellent and very clean. The staff was incredible! Chandler checked me in and Sally checked me out. Both were extremely helpful and pleasant! I look forward to staying again in the near future. I'd highly recommend The Resort At Governor's Crossing to anyone.
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Paula G
Florence, AL, United States
"Nice room & staff, HORRIFIC parking"
TripAdvisor user rating 4 out of 5
Reviewed November 26, 2018 NEW
We stayed here for a week, very close and convenient to all the shopping and sites we planned on visiting. Staff was very attentive & accommodating to our neeeds. Parking was horrific, not many accessible parking places and definitely not enough parking when hotel was fully booked. At one point, had to get my husband to the room & Park on the front entrance all the way across the entire grounds.
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TEnglish68
Hickory, North Carolina
"Pre Thanksgiving Trip"
TripAdvisor user rating 5 out of 5
Reviewed November 24, 2018 NEW
We enjoyed staying at The Resort !! Ricky at the front desk was awesome !! He greeted us with a smile and quick to get us checked in. He also suggested a place to go take photo. David in maintenance made sure we had everything we needed!! We will staying here again !!!
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alishal0426
Hickory, North Carolina
"Friendly Staff"
TripAdvisor user rating 4 out of 5
Reviewed November 19, 2018 NEW
We just left today and I have to say the staff was extremely nice and helpful. Ricky and the girl he was working with Saturday night were both some of the best hotel staff members we have dealt with. Our room was, I’m assuming an older room. The room was clean, the bathroom could use some work but like I said, I believe it was an older room. The pool area was okay, we have a one year old and the pool water-the splash pad too-was cold. Other than that it was a decent place to stay.
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Docsbob
Yucca Valley, California
"Kinda fun"
TripAdvisor user rating 3 out of 5
Reviewed November 17, 2018 NEW
First impression was just ok as my husband said the check in desk was kinda small and univiting and got backed up quick (5 folks in front of him for a 5pm check in). He overheard the staff tell at least 2 people their rooms still weren't ready. The room was ok. Adequate for our family in space but nothing overly fancy. There was mismatched cheap silverware. The in fridge ice maker didn't work and they have no other ice machines. The fireplace didn't work. The stove was finicky - had to wiggle the burner just right to get it to heating. There was a VCR in the room and some tapes in the tv stand.... But the VCR didn't work. The reservation was for 4 people but the room only had 2 sets of towels. I called at 8:45pm for them and they finally arrived 2 hours later. The Pool area was nice for kids. Chilly but do-able (even indoors). The outside pool was actually warmer and more fun. The lazy river was a big hit. They also have a playset and mini-golf on the premises. For the right price, we might come back here. The activities were fun for the kids but there are better kept up facilities out there.
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Frequently Asked Questions about The Resort At Governor's Crossing

If our unit is not ready and we arrive before 4:00 pm may we use the waterparks?
Yes, there are changing areas at both the indoor waterpark and one near the entrance of the outdoor waterpark in building one. Guests may also use the waterparks after checking out for the remainder of that day.

Is there a height requirement for the slides?
The 2 interior high-speed slides require that children be at least 48" tall. Children between 36-48" may use the slides but are required to wear a safety vest that may be obtained at the indoor waterpark. No one is allowed on the indoor slides under 36" tall. The exterior slide has no height requirement.

Is the hotel pet-friendly?
No.

What are the pool hours?
Our pools open at 9:00 am and close at 11:00 pm.

Is a continental breakfast served?
No. All units are equipped with full kitchens.

Can I smoke inside the units?
No. All units are non-smoking. Those who wish to smoke must smoke on their own balcony. We request that they close their balcony door to keep smoke from entering the unit.

Do the units have Internet access?
Yes. All guest units and public areas have wireless internet access.

Do you have cribs?
We have the pack-n-play style cribs. There is a $5 + tax daily fee for their use.

Do you have roll-a-way beds?
No, outside of infants, occupancy of the unit is limited to the number of guests that may sleep in provided beds and sleeper sofa the unit is equipped with. Each bed and sleeper sofa is considered to accommodate 2 guests.

Do the units have washer & dryers?
All guest units except the queen studio are equipped with a washer/dryer.

Do the kitchens have dishwashers?
All units are equipped with dishwashers and one starter pack of dishwater detergent.