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The Resort at Governor's Crossing in Sevierville, TN

225 Collier DriveSevierville, TN 37862
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The Resort at Governor’s Crossing features a climate controlled indoor waterpark with high-speed slides, Jacuzzi, sauna, large pool, and children’s pool. Units range from 600 to 2000 square feet featuring studios, 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos are non-smoking and offer fully equipped kitchens, flat screen TVs, washer/dryers, and free wireless Internet.

Good To Know

from Ashley, one of our Sevierville Travel Experts
  • Located 4.9 miles from Dollywood and close to area restaurants and shopping. Next door to Hillside Winery.
  • Offers a 24-hr front desk.
  • Climate controlled indoor/outdoor water park with 5 pools, 2 whirlpool tubs and waterslides.
  • Enjoy the 9-hole mini-golf course and pirate-ship-themed playground.
  • Stay connected with free Wi-Fi.
  • Units feature 32-inch flat-screen TV and fully equipped kitchens.

Property Amenities

  • 24 Hour Front Desk
  • Children's Pool
  • DVD Players Available
  • Elevator
  • Fitness Facilities
  • Free Parking
  • Game Room
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Lazy River
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool (seasonal)
  • Playground
  • Sauna
  • Waterpark
  • Waterslide
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from The Resort At Governor's Crossing
Check-In: 4:00pm Check-Out: 11:00am
Family Vacation meets Fun & Relaxation at The Resort at Governor’s Crossing.

From the moment one enters The Resort they find a unique lodging experience. Two large condominium units, with beautifully landscaped perimeters, flank an array of amenities. Starting with our climate controlled indoor waterpark with high speed slides, Jacuzzi, sauna, large activity pool, zero entry child’s pool and toddler “Splash and Play” to our seasonal outdoor waterpark area with slide, log roll, Jacuzzi, lazy river, children’s pool, and giant sunning deck guests get a glimpse of some of our many inclusive activities. Along with all these water activities, The Resort offers a Pirate Ship playground area for youngsters and a miniature golf course for young and old alike.

Our guest units range in size from 600 to 2000 square feet featuring studios and 1, 2, and 3 bedroom condos sleeping from 2 to 14 people. All condos offer fully equipped kitchens, cable flat screen TVs with DVD players, washer/dryers, central heat and air, king and/or queen beds. Some of our units have a warm cozy fireplace and most have private balconies. All units are non smoking and have free Wifi access.

Our lobby has guest computers and other common areas include a game room and exercise facilities.

Located in the Governor’s Crossing, The Resort offers guests easy access to all the Smokies has to offer. Be it shopping, fine dining, entertainment, or attractions you are just minutes away, many within easy walking distance. On top of that we are just minutes (we are one of the closest lodging facilities) to Dollywood via Veterans Boulevard.

If you are traveling to our area for a convention, corporate meeting or church retreat, The Resort has meeting rooms seating 25 to 40 people, with larger meeting spaces nearby. If your meeting requires catering, "The Resort" offers one-time billing. Everything is taken care of in-house.

Baby cribs (pack & plays) available for a daily fee of $5+tax collected at the property. We offer limited housekeeping for towels and trash services. Additional housekeeping services available for a fee.

Reserve Pigeon Forge Customer Reviews

7 Reviews
amanda caudill
mount sterling , KY
5 Reviews
Verified Traveler
August, 2016
if you have kids i recommend staying here have great water park onsite, having 2 boys (3-5)they loved it, they didn't want to do anything else. rooms a good size and clean full size kitchen
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Ilissa Beavers
Princeton, KY
1 Review
Verified Traveler
"the Resort at Governors Crossing"
August, 2016
Reserve Direct was very helpful in helping me find a condo for my family. They found just what we were looking for, within our budget. The Resort at Governors Crossing is a very family friendly condo. Multiple pools and all rooms are easily accessible. It is conveniently located near Dollywood and the outlet mall.
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Tip: conveniently located near Dollywood and the outlet mall, very family friendly

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Heather F.
Chattanooga, TN
2 Reviews
Verified Traveler
"So great!!!"
July, 2016
Can't say enough good about Governor's Crossing! It all started at the front desk with the lovely reservation staff. She knew EVERYTHING there was to know about the surrounding businesses and restaurants, was so helpful in selecting the room that would best suit our family, and (unlike most customer service workers) told us what days she would be working if we needed to contact her regarding anything. We (6 in all) had the 2Bd/2Bath condo. Bedrooms and bathrooms were clean. Kitchen clean and stocked with bare essentials. For as many children as were present our hall was very quite during the evening...we never heard our neighbors! If I had to give one negative, it would to suggest they have a "checkout list" to ensure we as guest are not charged a clean-up fee for inadvertently leaving something undone. My kids and niece could not get enough of the indoor and outdoor pool. Movies at the pool on Tues and Sat was a nice feature for me since I'm not a swimmer but had to be down there with the kids. Winery is in the next parking lot, and multiple restaurants within walking distance. Front desk even informed us of all the restaurants in the area that deliver to the condo. Only 2-3 miles from Dollywood. Perfect!
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Tip: Kitchen stocked with bare essentials, i.e. silverware, glasses (no cups), plates, bowels , a few cooking utensils. If you are a large group and need big pots, muffing pans, multiple serving utensils, etc. bring your own!

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3 Reviews
"Loved every minute, hated to leave this place!!!"
February, 2016
Had a two bedroom condo, and I was so impressed. Each room had its own bathroom, we were located close to the indoor and outdoor pool so that was also a plus. The rooms were extremely clean and well maintained, we hated leaving them they were so nice. The hallways were quiet, the outdoor noise during the day was minimal, if any. Its also close to books a million, which my kids absolutely love, vanity fair outlet, rack room shoes and I believe there is a shoe carnival as well as Fuddruckers and a buffalo wild wings and less than a half mile (guesstimate) from Walmart, chick-fil-a, steak and shake and baskin robbins. I will definitely stay here again. The staff at the check in desk were extremely nice and helpful. They even called about 30 minutes after we got to the room to make sure the room was okay and that we had everything we needed, left the number to call them back if we had any problems whatsoever!!!! Talk about customer service!!!! I have nothing but wonderful things to say about this place!!!
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Tip: Be prepared to love it!!!!!!!

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Lisa Bowman
Chesapeake, OH
1 Review
Verified Traveler
"Last minute travel"
January, 2016
We had a very nice stay at Governors Crossing. It was very clean an had everything we needed. It was close to everything we that was on our agenda to do for the weekend. Definitely would stay there again
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Valerie Chavez
Lexington, SC
2 Reviews
Verified Traveler
April, 2015
The hotel was very nice. After reading mixed reviews I was unsure. Only bad thing is its not that close to the attractions in town. Would stay again, kids loved the waterpark!
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Elizabeth Bradley
Knoxville, TN
2 Reviews
Verified Traveler
"Overall Okay but many notable problems"
March, 2015
Me and my family booked 3 separate rooms, one two-bedroom condo, one one-bedroom condo, and one queen sleeper studio. Guest Services was great with us and our room was spacious and very nice overall, especially for the price we paid. The trouble we had was in getting the DVD player to work with the TV,after fighting with it for an hour it turns out they had given us the wrong remote.They also had printed information telling us that there were DVD rentals available in the game rooms and after walking the whole hotel, we questioned the front desk and found out that that was no longer the case. Also, there were only a couple luggage carts available on the whole property and they were impossible to get ahold of, they were never returned and both, checking in and out, we had to make several long trips to the car and back. Additionally the room we were given was a single locked door that opened to two more locked doors (A and B), B was not part of our party so every time someone knocked on the outer we didnt know if it was for us or them and when you stepped out to answer you would get locked out of the inner if you didnt have your key on you, very frustrating. Lastly, our room was impossible to cool to a comfortable temperature. The halls were kept hot at 74 degrees and even with our thermostat set to 68(the lowest it would go) it never cooled and we were sweating all night. My father in law had a horrible experience in his room, his door would not close correctly and had to be forcefully opened creating a loud screech every time. It took the maintenance people over a day to get it fixed after several attempts to fix it but just making it worse.He also had numerous stinkbugs crawling about his room throughout the visit.The elevators at the property are also fidgety, we got stuck in one for several minutes and the alarm went off before it started up again, scared everyone in it real good. For the most part the hotel staff was friendly but the whole hotel just has a lot of small problems that lead to one overall uncomfortable and stressful situation.
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Tip: Pack Light and bring a fan

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TripAdvisor Reviews
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Kankakee, Illinois
"Family trip"
TripAdvisor user rating 4 out of 5
Reviewed September 24, 2017 NEW
Rooms where clean, facilities are nice and my family had a great time. Would definitely use this place again! Very close to all kinds of attractions and shopping. We will see you again next year! Thanks
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Monticello, Kentucky
"Visit with grandson"
TripAdvisor user rating 4 out of 5
Reviewed September 22, 2017 NEW
We enjoyed our stay here very much. Both the indoor and outdoor pools were great. The location was handy and made for a super easy trip to Dollywood using Veterans Blvd. The rooms and grounds were clean and the staff was friendly and helpful. The rooms were very dark, the lighting very dim. Not a problem during the daytime but, at night, we literally could not see inside our luggage. I made the remark that I wish I had brought extra lamps or stronger wattage bulbs! I noticed signs saying they were trying to be eco-friendly and that's fine but some LED bulbs would sure help a lot. It was so nice to have the full kitchen but a larger garbage can would have been great. Maybe it's just my family, but we always seem to have a lot of garbage and I hate when there is just a tiny little can. Bigger cans or more cans, both would be good. If you're looking for a place to take kids (or adults) who enjoy the water - this is it! We're already thinking of coming back during the winter months since our grandson loves swimming so much!
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Lynchburg, Virginia
"Great for Families!"
TripAdvisor user rating 5 out of 5
Reviewed September 22, 2017 NEW
We loved our 4-night stay at the resort this week! We got a fantastic price booking directly through their website using a AAA discount for Monday-Friday. The room was spacious and clean. Had everything we could need in the kitchen- pots, pans, mixing bowls, coffee cups, etc. The bathroom had a jetted tub. I liked having the washer and dryer in the room as well and the gas fireplace was very nice in the evenings. The fireplace is set on a timer and very easy to use. We loved having a separate living and bedroom space. It is perfect to put our daughter down at her earlier bedtime and then have some time to ourselves in the other room. We loved the pools! They were perfect for kids, not too deep in any area. We enjoyed playing mini golf and our daughter thought the pirate ship playground was the best! We had a room with a private balcony and a great view of the mountains which were beautiful at sunset! Friendly staff and very helpful. We were able to check in a little early. They allow you to use the waterpark the day of check-in before your room is ready and after you check out. We will stay again! It was a little loud at night until the pool closed but that can be expected.
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Angie M
Metropolis, United States
"Wonderful room and value - highly recommended"
TripAdvisor user rating 5 out of 5
Reviewed September 18, 2017 NEW
Wow! This was a fantastic resort, especially for the price! After a forced change in plans, this was a last minute booking and I don't regret it one minute. We booked a king studio suite. We had a good sized room with a very comfortable king bed, a private balcony, a small table with 2 chairs, a full kitchen, washer/dryer, 2 big closets, and a nice bathroom. It was clean and very comfortable. The room was decorated in warm colors and it felt like our home away from home. This resort is very conveniently located just behind the Tanger Outlet Mall, making it close to many restaurants and more importantly, Wal-Mart! It was just off the main drag and far enough out of the chaos of the Island in Pigeon Forge that it made for a great location. It was also located just off the loop around Pigeon Forge, which made it easier to bypass quite a bit of traffic if you hit it at the right time of the day. It was a little cool when we were there, so we didn't utilize the water parks, but they had some very nice-sized pools, slides, lazy river, and hot tubs. I did walk around and look at the facilities, and they seemed clean and had towels available at both the indoor and outside pools. There were also arcade games available in each building, adjacent to the indoor pool. There is no breakfast served, but with a full kitchen (full sized refrigerator, stove, microwave, dishwasher, coffee pot, toaster, and some dishes/utensils), it is easy enough to have breakfast in your room. Our room was extremely quiet. The only noise we really heard was the door to the room next to us. We didn't hear anyone above or below us, or through the walls. We were next to the elevator on the end of the building, and it felt like we were totally isolated from noise, which was great. The patio doors leading to the balcony provided plenty of natural light, but also had room darkening shades that worked very well for mornings that we wanted to sleep in. They kept out sunlight, streetlights, and the neon flashing lights from the jump park across the street. The front desk staff was very helpful and a great resource for making recommendations for food, etc. Housekeeping came by to take out the trash and bring clean towels and were very friendly. Speaking to other staff, they were very friendly and welcoming. When we checked in, we were greeted with information about discounts, provided with a discount coupon for Texas Roadhouse (across the street), and given a box of Smokey Mountain saltwater taffy. This is a resort that even my mother-in-law would approve! It was great for our romantic get away, but is also very family friendly and provides a variety of different rooms for families of all sizes. I've told everyone about this resort and highly recommend it.
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Morgantown, West Virginia
"Comfortable, Clean and Convenient - WE WILL STAY HERE AGAIN!"
TripAdvisor user rating 4 out of 5
Reviewed September 16, 2017 NEW
We tried a new place this time going to visit family in Pigeon Forge, TN. From the service desk personnel to the custodians and maintenance - all the personnel were very friendly and helpful. The room we had was a double queen 1 bedroom with fireplace. It was very clean, nicely decorated and looked to be recently painted. The fireplace (gas) wasn't activated so they gave a discount on the room! Nice! The beds were very comfortable too. Our balcony faced the woods and it was very quiet - something my husband and I really look for in a hotel location. The one-room unit we had has a full kitchen, is well stocked and a nice stackable washer/dryer. Oh - and a DVD player in the living room - very nice too!! Though we didn't take advantage of the pool area this time - they have a fabulous outdoor and indoor waterpark, a lazy river and two hot tubs. There is something for everyone. Even a small putt-putt area near the pool. The buildings require your keycard to get in so it is very secure. The only thing I didn't like was that they do not offer daily housekeeping, which meant I had to make my own bed on vacation (lol). They do pick up garbage daily and refresh your towels and paper products when needed. You're right next door to Applebee's and within walking distance of Texas Roadhouse. You can even walk to Tanger Outlet with it being just over 1/2 a mile away.
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Frequently Asked Questions about The Resort At Governor's Crossing

If our unit is not ready and we arrive before 4:00 pm may we use the waterparks?
Yes, there are changing areas at both the indoor waterpark and one near the entrance of the outdoor waterpark in building one. Guests may also use the waterparks after checking out for the remainder of that day.

Is there a height requirement for the slides?
The 2 interior high-speed slides require that children be at least 48" tall. Children between 36-48" may use the slides but are required to wear a safety vest that may be obtained at the indoor waterpark. No one is allowed on the indoor slides under 36" tall. The exterior slide has no height requirement.

Is the hotel pet-friendly?

What are the pool hours?
Our pools open at 9:00 am and close at 11:00 pm.

Is a continental breakfast served?
No. All units are equipped with full kitchens.

Can I smoke inside the units?
No. All units are non-smoking. Those who wish to smoke must smoke on their own balcony. We request that they close their balcony door to keep smoke from entering the unit.

Do the units have Internet access?
Yes. All guest units and public areas have wireless internet access.

Do you have cribs?
We have the pack-n-play style cribs. There is a $5 + tax daily fee for their use.

Do you have roll-a-way beds?
No, outside of infants, occupancy of the unit is limited to the number of guests that may sleep in provided beds and sleeper sofa the unit is equipped with. Each bed and sleeper sofa is considered to accommodate 2 guests.

Do the units have washer & dryers?
All guest units except the queen studio are equipped with a washer/dryer.

Do the kitchens have dishwashers?
All units are equipped with dishwashers and one starter pack of dishwater detergent.