Laurel Inn Condominiums in Gatlinburg, TN

This was like staying in a small hotel room and it was really nothing to write home about. We booked the room through Booking.com and what we were shown was not what we received. We were told we would have a full working kitchen (stove with an oven and regular fridge) and what we received was a two electric burner stove, small sink, apartment size fridge, microwave, and a toaster oven. I tried making bacon one morning in the toaster oven and the smoke alarm went off because it wasn't well ventilated. The room was a rental so it had signs in the corner and flyers all over the place by the realtor. The bed was not comfortable and the sheets had holes in them. The room was clean but that was about it. We asked about moving to another room and for $40 extra we could have gotten what we had seen in the pictures - it was not worth it. We were also told it was very close to downtown, right behind Ripley's. Well if walking almost a mile to get to downtown is your style, then this is the place for you, we walked and walked to get to the main road!! The hike down wasn't bad it was the hike bakc up a hill and stairs that was the problem, especially if you have asthma. Compared to a hotel room it was nice to be in the Gatlinburg area location with comparable pricing as a hotel.

We really enjoyed our stay at Laurel Inn. The location was perfect for us. Close enough to walk to the strip to enjoy dinner, etc but far enough away to relax in peace. We loved the balcony and the staff were very helpful in making sure our request was honored. In addition, the after hours check-in was a breeze. The staff were very friendly. We loved our unit, 509. The king bed was very comfy and it had everything we needed. My only complaint was the pull-out couch mattress was very uncomfortable and nothing but springs. My children were not able to sleep on it. Thankfully our kids are small so we were able to make due with one sleeping on the couch and the other on the floor with the extra bedding and pillows that were provided. We would definitely come again, but will plan on not using the pull out next time just in case.

Rooms were decorated nicely and clean. Bed was very comfortable. Plenty of soft towels. Staff was very accommodating and loved my stay. My first time to visit this area and I will be back. Lovely view from the balcony.

Arrived at 6pm to find the office closed & a note taped to the door giving a code to unlock our key in a lockbox. The lock was literally hanging, not even an attempt to lock it. Kinda sketchy for security. 6 cars in parking lot & we are put in a lower level with poor lighting. The room was clean, but VERY dated (thus the Hello 1985). Stove top had foil lined drip bowl, I guess $3 wasn't in the maintenance budget. The jetted tub had stinkbugs nesting in the jet lines (the stench!) Why would you have a large, jetted tub and not a large hot water source to fill it? The bed might as well have been cement. The linens were clean but the stinkbugs had made their presence known enough to leave their mark there too. Site states it's walking distance to downtown but neglects to point out how steep of a climb it is.

This was a very cozy and comfortable place to stay. Great location, close enough to downtown Gatlinburg and very clean. We stayed in a one bedroom. The staff was very friendly and helpful. We will be back here.