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Bent Creek Golf Village Resort in Gatlinburg, TN

3919 East ParkwayGatlinburg, TN 37738
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Description

from Bent Creek Golf Village
Check-In: 4:00pm Check-Out: 10:00am
Winding through the foothills of the Great Smoky Mountains, discover the Gary Player par 72 golf course at Bent Creek Golf Village. This three-time Masters and British Open winner designed what one magazine rated as one of the "Top Fifty Golf Courses in the South." Discover the breathtaking blue mist of the surrounding mountains while relaxing in your own well-appointed accommodations. At Bent Creek Golf Village you can enjoy the splendor of every season and the adventure that awaits you in nearby Gatlinburg.

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TripAdvisor Reviews
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Glendajb
"Fun"
TripAdvisor user rating 5 out of 5
Reviewed July 12, 2017 NEW
Good view from room and rooms are very nice. Staff very accommodating and friendly. Working on golf course but that doesn't effect us. About 15 minutes to Gatlinburg but nice drive. Rooms have great blackout curtains, you can really sleep good.
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Donald B
North Royalton, United States
"Beautiful Resort, Beautiful Scenery"
TripAdvisor user rating 5 out of 5
Reviewed July 10, 2017 NEW
Room is equipped with modern decor and new appliances and your own hot tub on the porch, which we used daily and loved. Central location to Gatlinburg and Pigeon Forge allowed many options in the Smoky Mts for fun and great dining options. Will definitely plan on returning, maybe in the fall when the scenery is spectacular. Highly recommend this resort.
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Castellah
Nashville, Tennessee
"Nice Stay But Avoid The Second Desk"
TripAdvisor user rating 2 out of 5
Reviewed June 27, 2017 NEW
We stayed here for two days. Everything was clean and comfortable but on the noisy side. Upon Check-In, everything seemed great. The Check-In building was clean and looked very nice. The location of this "Resort" was okay, but it wasn't really "In the mountains"-- more like at the base, as another reviewer stated. The mountains surrounding weren't particularly amazing. There were people living up on them that had dogs that barked constantly at each other. There was also a lot of noise coming from our neighbors on the day-one stay until past 11pm, too. We were informed that there would not be house keeping for a week at a time, and we also had to take out our own trash. If trash was left in the room after our stay, we'd be charged. We understood this was a definite when they put a $100 "on-hold" on top of the charges for the actual visit (we online paid before coming). They said we'd get this deposit back 1 day after our check-out. Then we were charged an additional $11.28 and $10.00 separately. WiFi was limited to two devices, as well. One was a resort fee, which I am semi-irritated about because we were here to do day-hikes and weren't even going to golf, swim, or use any of the resort facilities. I totally forgot what the other charge was for. Now, here is where the stay got more irritating: The Second Desk. After the longer-than-normal check-in process, additional charges, and loads of signed documents agreeing to their policies, we were told to go to the second desk for "advice" on our stay. We were tired and hungry from driving more than 6 hours and wanted to just relax before heading out for a meal. Avoid this second desk at all costs (it is actually straight ahead, when you enter the Check-in building). The first desk is on the right. At the second desk, we were questioned loads. The lady seemed friendly asking how we were and what sort of things we had planned, but suddenly dropped the act and went into a sales pitch. After asking us if we wanted free visits, we were intrigued but also looked for the catch. She told us that if we came to a two-hour meeting that day we'd get "free" visits to other resort locations within Diamond Resorts. When the lady asked us our ages, if we were married, and also our income level in front of other guests checking in, I got defensive. Who just asks people that in an open environment? Even salesmen do not do that until AFTER they convince you to buy a product and in an office space. My husband let it slip what we make, and she held us there at that second desk trying to get us to come to this meeting for longer than we should have let her. We were trying to not be rude. She was obviously trying to make money off of us not give us "free" visits. It felt all very gross, like an unwanted solicitor or like those TV shows that try to make you buy their products and throw in "free" things to convince you further. She was like: "It'd all be free except for your travel expenses, additional resort fees, etc etc." We told her we weren't interested and were here for a vacation and not a meeting. We had a bunch of things planned already. On the day after our check in, we went out for a 12 mile hike to Mt. Cammerer. It was about a 25 minute drive away, which was great! When we returned to the hotel, there was a key card in our slot. What. It said a "free" gift was waiting for us at the second desk, "Sorry, we missed you." I was so glad they "missed us." We want nothing to do with the second desk! We are just here for hikes and exploring Gatlinburg! Not some meeting for 2 hours trying to take our money. If we WANT to go on vacation, we will go WHERE we want and not be stuck to JUST Diamond Resorts. Why would we limit ourselves like that? When we checked out two days later, I had to go and see that second desk again with my husband. At the first desk, we were also informed that we might not get our $100 hold back until 3 days after that check-out day. I told the lady there that we were informed previously we'd get it back 1 day, and she said that it was our credit card's fault and not their's. I told her it was not a credit card but a debit card I used, and then she blamed it on our bank. So, she didn't even know what form of payment we used and just pushed the blame on whatever she thought we put the "on-hold" payment on. At this point, I just wanted to get out of here even more. I wanted to avoid The Second Desk at all costs, but the first desk AGAIN sent us there after this "Checking Out" process. Surely we'd be free to leave after Checking Out! Nope! The lady (a different one this time) tried again to get us to fill out paper work that would only take "a couple of minutes." I was polite as possible, but was flaring up on the inside. Really. Minutes. You wanted us to come to a two hour meeting, and now your saying it'll take minutes. This was very unprofessional and irritating. People on VACATION do not want to be disturbed with sales pitches! Don't ambush your guests on the way in, on their stay, and on their way out! We will likely never stay at another Diamond Resorts because of this irritant leaving a bad taste in our mouths.
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730kayr
Tonbridge, United Kingdom
"Highly recommend"
TripAdvisor user rating 5 out of 5
Reviewed June 07, 2017
We used our RCI timeshare points and rented a deluxe one bedroom apartment. We were welcomed by really excellent staff and then we walked in to our upper floor apartment. It had a great feel. We'd read that the apartments are small but there was plenty of space - a lounge with a dining area, a well stocked kitchen, a large bathroom with a really powerful shower and then a reasonable sized bedroom with another wash basin. The bonus was a private hot tub on the balcony, surrounded by a screen so no insects could fly in, which we enjoyed every evening. The golf course on site is a really quirky one with narrow fairways, streams and lots of challenge but there are super friendly staff there and the golf is a reasonable price. We went to a timeshare presentation which took 90 minutes but there wasn't any pressure and they accepted our decision, so a painless experience! In return we got a free round of golf each. There's a lot to do in the area - artisan trail, Cades Cove etc. Gatlinburg itself is really touristy and full of food stores, tourist shops and not to our taste but the rest of the area is beautiful. Definitely recommend this resort.
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MarkHalp
Santa Clarita, California
"Fantastic Concierge and Front Desk"
TripAdvisor user rating 4 out of 5
Reviewed June 05, 2017
I visited this resort with my daughter for two nights (which we used as a home base for firefly viewing) and honestly wasn't expecting much. The resort is located roughly 8 miles from the Gatlinburg City Center (and extreme tourism) on a very picturesque golf course. The room was fairly typical of other Diamond Resorts facilities I have visited (fairly clean and comfortable rooms, somewhat dated with everything working as intended) but what set this facility apart was the staff. The concierge (I wish I could remember her name!) could not have been more helpful, providing recommendations and seemingly genuinely interested in making sure our the goals of our stay were met. The front desk staff was also very helpful. Overall we had a pleasant visit and as long as your are not expecting upscale accommodations or need to be within walking distance of the city, you should enjoy Bent Creek Golf Village.